How It Works
A simple and transparent process to book healthcare services at home.
Step 1: Sign Up or Log In
Customers can create an account or log in using their mobile number or email address to get started.
Step 2: Select a Healthcare Service
Customers browse and choose the required service by navigating through the main category, service category, and sub-service options available on the platform.
Example: Diagnostics → Laboratory → CBC
Step 3: Add Service to Cart
Once the desired service is selected, it can be added to the cart for review.
Step 4: Apply Discount Code (If Available)
Customers may apply a valid discount or promo code at checkout. The total amount is updated automatically.
Step 5: Review and Confirm Services
Customers review the selected services along with pricing details and confirm the request before proceeding.
Step 6: Enter Patient and Service Details
Customers complete a simple form to provide essential information, including:
- Service details (service name, preferred start date and time)
- Patient information (patient name and age)
- Attendant or Next of Kin Details (name, phone, WhatsApp, email)
- Service Location: Complete address with nearby landmark and pin location, which is mandatory
Step 7: Submit Request
After submitting the form, a confirmation message is displayed informing the customer that their request has been successfully received.
Step 8: Representative Confirmation Call
A Sehet.pk representative will contact the customer within one hour, between 10:00 AM and 10:00 PM, seven days a week, to verify details and finalize the service schedule.
Monday – Saturday: 10:00 AM to 10:00 PM
Sunday: 02:00 PM to 10:00 PM