Frequently Asked Questions
Answers to common questions about Sehet.pk home healthcare services.
1. What home healthcare services does Sehet.pk provide?
Sehet.pk offers professional home healthcare services including nursing care, medical support, diagnostic tests, medical equipment rental, and pharmacy delivery. Services are designed to provide quality healthcare at home with flexible care options.
2. How can I book a service on Sehet.pk?
You can book a service by signing up on www.sehet.pk, selecting the required service, adding it to the cart, and submitting patient details. A Sehet.pk representative will contact you to confirm the request.
3. Does Sehet.pk offer long-term home care services?
Yes, Sehet.pk provides long-term home care services with 12-hour and 24-hour options. Our team coordinates with you to understand patient needs and confirm the care schedule.
4. When will a representative contact me after booking?
A Sehet.pk representative contacts customers within one hour of submitting a request. Calls are made between 10:00 AM and 10:00 PM, seven days a week.
Monday – Saturday: 10:00 AM to 10:00 PM
Sunday: 02:00 PM to 10:00 PM
5. Can I schedule a service for a specific date and time?
Yes, you can select your preferred date and time during the booking process. The final schedule is confirmed by our representative during the follow-up call.
6. Can I change or cancel a booked service?
Yes, services can be modified or cancelled by contacting a Sehet.pk representative as early as possible. Our team will assist you with the required changes.
7. Is my personal and medical information secure?
Yes, Sehet.pk follows strict data protection policies. Your information is used only for service management and is not shared with third parties.
8. What payment methods are accepted on Sehet.pk?
Sehet.pk currently accepts IBFT bank transfers to the official company account. Payment details are provided during booking for secure and smooth processing.
9. Can I book services for a family member or someone else?
Yes, you can book home healthcare services for a family member by providing the patient’s details. Our representative will coordinate with you and the patient.
10. Does Sehet.pk provide emergency medical services?
No, Sehet.pk offers scheduled home healthcare services only. For emergencies, patients should contact local emergency services immediately.
11. How can I contact Sehet.pk for support?
You can contact Sehet.pk via phone or WhatsApp at 0318-2800021, email at info@sehet.pk, or through the contact form on www.sehet.pk.